The Omnichannel Opportunity: AI, Customer Experience, and the Human Touch

Omnichannel innovation is reshaping the retail experience – and VARs and ISVs are key to making that happen. This session will explore how technologies like AI-powered cameras, interactive displays, self-checkout, and kiosks are transforming how consumers shop and engage. Kathy Crumley, Global Business Strategist at Intel, will lead a panel of industry leaders discussing how to help your retail clients deliver personalized, efficient, and connected experiences — while maintaining the human touch. Walk away with actionable insights to expand your solution offerings and position your business as a trusted partner in the future of retail.